Terms and Conditions

Last updated: 21 August 2026

Terms and conditions of use of the app SoCrew

ARTICLE 1. LEGAL INFORMATION

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, this article specifies the identity of the various parties involved in its realization and follow-up.

The SoCrew application is developed by: PLAN BETTER, whose headquarters is located at the following address: 42 RUE GEORGES CORETE 92230 GENNEVILLIERS, FRANCE, and registered in the RCS of NANTERRE 832 456 834.

E-mail: contact@socrew.app.

The publishing director of the application: Mr. LEMMOUCHI Abdelkarim.

The SoCrew application data is hosted at Amazon Web Services (AWS).

ARTICLE 2. OVERVIEW OF THE APPLICATION

The purpose of the SoCrew application is to allow users to share tips, questions and recommendations about layovers. Users can create temporary layover chats and invite others to join by generating a scannable QR code. Participants can also add friends for private messaging solely by scanning a QR code.

SoCrew does not collect telephone numbers, airline affiliation, roster information, or any other professional or employment-related data. The only personal data required for registration is an email address.

ARTICLE 3. CONTACT DETAILS

For any questions such as to request further information on the application or to submit a report of illegal content or activities, the user may contact SoCrew at the following email address: contact@socrew.app or send a registered letter with acknowledgement of receipt to: PLAN BETTER, 42 RUE GEORGES CORETE, 92230 GENNEVILLIERS, FRANCE.

ARTICLE 4. TERMS OF SERVICE CONFIRMATION

Access to and use of the application require accepting and respecting these Terms and Conditions of Service.

SoCrew reserves the right to modify, at any time and without prior notice, the application and the services as well as these Terms and Conditions, particularly with the aim of adjusting them to the changes in the application by making available new features or by deleting or modifying existing features.

Prior to using the application, the user is therefore advised to consult the latest version of these Terms and Conditions accessible on-site at all times. In case of disagreement with the Terms and Conditions, the user may not use the application.

ARTICLE 5. ACCESS AND NAVIGATION

SoCrew exploits the technical solutions at its disposal to allow access to the application 24 hours a day, 7 days a week. However, it may at any time suspend, limit, or interrupt access to the application or certain functions in order to proceed with updates, content changes, or any other action deemed necessary for the proper functioning of the application.

Connection to and browsing of the SoCrew application shall signify complete acceptance of these Terms and Conditions of Service, regardless of the technical means of access and the terminals used.

If applicable, these Terms apply to all of the application's variations or extensions for social networks and/or existing or future community-based networks.

ARTICLE 6. APPLICATION MANAGEMENT

For the proper management of the application, SoCrew may at any time:

  • Suspend, interrupt, or restrict access to the application or its specific function, as well as to restrict access to the application or its functions to a specific category of users;
  • Delete all information that could disturb the application's smooth operation or that contravenes national or international laws or the rules of Netiquette;
  • Suspend the application to update it.

    • ARTICLE 7. SERVICES RESERVED FOR SIGNED-UP USERS

    7.1 REGISTRATION

    Access to the creation of temporary layover chats and private messaging is conditioned upon registration.

    Registration and access to the services of the application are reserved exclusively for natural or legal persons legally capable of completing and validating the registration form, as well as accepting these Terms and Conditions of Service.

    When registering, the user undertakes to provide an accurate and up-to-date email address. This is the only personal data requested at registration. No telephone number, name, postal address, airline information, roster data, or other professional information is required or collected.

    The same email address may only be used once to register for the services. Only one registration per email address is allowed.

    After successful registration, the user can:

  • Create temporary layover chats and generate a scannable QR code that allows other users to join the chat;
  • Add friends for private messaging by scanning a QR code.

    • SoCrew reserves the right to refuse a registration request in the event of non-compliance with these Terms and Conditions of Service.

    ARTICLE 8. RESPONSIBILITIES

    The publisher is only liable for the contents which it has published itself.

    SoCrew is not liable for:

  • Technical, computing, or compatibility problems or failures of the application with any equipment or software;
  • Direct or indirect, material or immaterial, predictable or unexpected damages resulting from the use or difficulties in using the application or its functions;
  • Intrinsic features of the internet, particularly those concerning lack of reliability or safeguarding of information circulating therein;
  • Illegal content or activities employing the application as a platform and against Law No 2004-575 of 21 June 2004 for trust in digital economy and Law No 2004-801 of 6 August 2004 concerning the protection of natural persons with regard to personal data.

    • The user will be liable for:

  • Protection of their equipment and its data;
  • The user's use of the application or its functions;
  • Non-compliance with the letter or the spirit of these Terms.

    • ARTICLE 9. DATA COLLECTION

    1. What kinds of personal data are collected by SoCrew?

    In accordance with the provisions of Law No. 78-17 of 6 January 1978 ("Informatique et Libertés") and the General Data Protection Regulation (GDPR), SoCrew informs you that the only personal data collected during registration is the user's email address.

    SoCrew does not collect, store, or process:

  • Telephone numbers
  • Surnames, first names, or postal addresses (unless voluntarily provided by the user)
  • Airline affiliation, roster, flight schedule, or any other professional or employment-related data

    • Any additional information voluntarily provided by the user (for example a display name or content shared within a chat) remains under the user's sole responsibility.

    2. From which sources do we collect your personal data?

    Your email address is collected directly through SoCrew's mobile application at the time of registration.

    3. What does SoCrew do with the personal data collected?

    The email address is used exclusively for the following purposes:

  • Creating and managing the user account
  • Allowing the user to create temporary layover chats and private messaging via QR code
  • Communicating with the user regarding their account or the service (when necessary)
  • Responding to requests sent to contact@socrew.app
  • Ensuring the security and proper functioning of the application
  • Producing anonymised statistical analyses of the use of the application

    • 4. With whom does SoCrew share the personal data collected?

    Personal data collected by SoCrew (the data controller) is not disclosed to external companies for commercial or any other purposes, except where required by law or necessary for the technical operation of the service (in which case appropriate contractual safeguards are in place).

    5. How long is the data retained?

    The email address associated with an account is retained for as long as the account remains active. When an account is deleted by the user or becomes inactive for a prolonged period, the data is deleted within a reasonable timeframe, subject to any legal retention obligations.

    Temporary layover chats, private messages and related content are deleted when the chat ends or after a short retention period.

    6. How can I exercise my rights regarding my personal data?

    In accordance with the French Data Protection Act and the GDPR, you may exercise your rights of access, rectification, erasure, restriction, and objection by contacting SoCrew at:

    Email: contact@socrew.app

    You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

    ARTICLE 10. INTELLECTUAL PROPERTY

    The structure of the application, as well as texts, graphics, images, photographs, sounds, videos, and computer applications that compose it are the property of the publisher, or their respective assignees, and are protected as such by the current laws regulating intellectual property.

    Any representation, reproduction, adaptation, and partial or total exploitation of the content, trademarks, and services offered by the application, by any means whatsoever, without the prior express and written authorization of the publisher is strictly prohibited and could constitute an infringement within the articles L. 335-2 and following of the Intellectual Property Code. The regulation however does not extend to the elements expressly presented as royalty-free on the site.

    An access to the application does not constitute recognition of an intellectual property right and, in general, does not confer any intellectual property right relating to an element of the application, which remains the exclusive property of the publisher.

    It is forbidden for the user to enter into the application any data that would be likely to modify its content or appearance.

    ARTICLE 11. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions of Service are governed by French law. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the French courts in accordance with the rules of jurisdiction in force.

    This document was last updated on 21 August 2026.